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The risks of litigation are
on the increase. Martin Bell explains why associations
need to take the proper precautions.
Trade associations and professional bodies,
like other organisations, are exposed to many
varied risks. Some are common to all organisations;
others are unique to the association sector. Let's
take a look at the legal responsibility and potential
liability of associations, and focus on the special
features of the association profession and their
implications.
The association sector is continually evolving
to meet the changing demands placed upon it. Over
the last few years the legal background in which
associations and their directors, officers and
managers operate has changed considerably. Many
factors have combined to increase the risk of
litigation. The legal duties and responsibilities
placed upon an organisation and its key employees
and officers have steadily grown. The increasing
willingness to resolve disagreements via the legal
process has led to an increasing number of actions
across all professions. Added to this, there are
greater demands by consumers in the quality of
services expected and a membership seeking
The association is legally responsible for
the consequences of errors and omissions in advice
provided.
increased value for money. The courts have raised
the awards placed upon injury and this has added
to the numbers of legal disputes in the UK.
It is useful to consider how liability can attach
to trade associations and professional bodies.
Associations possess expert knowledge. This
means that the advice provided and publications
distributed will be relied upon by members and
non-members alike. The law recognises that the
possession of specialist knowledge and expertise
creates a legal duty. This duty is established
whether or not advice is provided for a fee. The
association is legally responsible for the consequences
of errors and omissions in advice provided. Much
of the advice given is factual and carries with
it little risk of litigation. However, other advice
is judgemental in nature and is open to differences
of opinion.
It may be useful to undertake your own risk
management audit. To consider who provides advice,
in what circumstances and whether there is a quality
system in place to monitor and vet the information
distributed. Associations communicate also at
a national, regional and local level via a network
of committees. These do so much good work organising
local seminars and distributing information. Many
act with a degree of autonomy and are reliant
on the time, energy and dedication of a volunteer
workforce.
Liability can also arise under the heading of
libel and slander. Newsletters, periodicals, web
sites, even the minutes of meetings can contain
contentious comments. If the reputation of a company
or individual is incorrectly tarnished then the
association can be held accountable. The wider
the circulation the greater the potential problem.
The association sector has seen a number of high
profile examples of this type of litigation. Again
it is advantageous to have a system in place to
screen material prior to release. For example,
a contentious article may be one casting doubt
on the performance specification of a new product.
A dispute may arise from within the membership.
An allegation may be made that the association
or its officers have acted inappropriately. For
example, imprudent use of the association funds,
acting beyond the authority given by the body,
etc.
If the eligibility criteria for membership aims
to maintain and raise standards there is the possibility
for dispute if an existing member is no longer
able to meet the criteria or a prospective membership
barred from membership. It may be argued that
their inability to gain membership of an association
severely affected their ability to trade within
the UK.
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The Institute of Director's booklet on personal
liability lists 269 individual acts of Parliament
which regulate and impose responsibilities
April 2003 saw a further raft of employment legislation
in the UK increasing obligations upon employers.
Allegations can include wrongful dismissal, constructive
dismissal, unfair selection for redundancy, sex,
race or disability discrimination, etc. The duties
of care extend even to the interview process.
The Employment Tribunal Service annual report
for 2000/2001 shows that over 130,000 applications
were made. The number of applications has increased
four fold in ten years. The average award has
also increased as have the limits of compensation.
Statutory duties contained within the Companies
Acts impose further obligations on associations
and professional bodies which are incorporated.
These also impose obligations upon the officers
and directors. An officer can be held responsible
for failing to arrange adequate insurance, authorising
excessive borrowing, failing to provide proper
report and accounts, continuing to operate whilst
insolvent and many others too numerous to mention.
The Institute of Director's booklet on personal
liability lists 269 individual acts of Parliament
which regulate and impose responsibilities.
The unique position of associations and professional
bodies create special responsibilities and the
potential liability for the directors, officers
and managers. Associations often have limited
resources and therefore do not have the "deep
pocket" a potential litigant may seek. As
a result the director, officer, council member,
etc may represent a more substantial target. Many
directors, officers or managers do not realise
that they are personally accountable for their
actions, errors and omissions and therefore can
be held personally liable.
Some directors and officers attempt to circumvent
this problem by obtaining an indemnity from the
association. This is only as good as the resources
of the association. Approximately 15 years ago
the first £1,000,000 compensation award
was made to the unfortunate victim of a medical
accident. It will come as no surprise to learn
that the level of award today for a similar injury
is approximately ten times that figure.
As directors and officers with responsibility
for managing associations unwittingly accept personal
responsibility for their actions their personal
assets are _ at risk. If insurance cover is affected
it should cover
The range of activities undertaken by associations
varies considerably. These activities must be
carefully considered to assess the risk associated
not just the association but the directors,
officers, council members and volunteers acting
on behalf of the association for whom a personal
liability may attach. This is especially relevant
where the association is unincorporated and therefore
personal accountability is automatic.
The range of activities undertaken by associations
varies considerably. These activities must be
carefully considered to assess the risk associated.
Some activities bring additional exposure, e.g.
training and/or awarding bodies for example require
special attention as do registered charities.
The term director has been used throughout this
article. It should be interpreted in its widest
possible sense to include any kind of managing
officer. Legislation has made the responsibilities
of such officials more and more onerous and consideration
should be given to managing/insuring some or all
of these risks.
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